Tech Support
GS PlantOptics Technical Support
The GS PlantOptics Technical Advisory team is your local delivery services and support resource for the AVEVA software portfolio and former Wonderware products.
For service projects ranging from full implementations to plant reviews, we employ a team of experts with extensive industry knowledge and software experience. We’re here to support you every step of the way to ensure you’re maximizing your AVEVA solution.
When you need support, reach out to our certified team members for help. An AVEVA Customer FIRST Support contract is required for all technical support.
Business & Support Hours:
Monday – Thursday: 8:00 AM – 5:00 PM CST
Friday: 7:30 AM – 4:30 PM CST
Technical Support*:
(866) 826-9725, Ext. 1
support@plantoptics.com
*An AVEVA Customer FIRST contract is required for technical support.
Submit your Technical Support or Services questions and a Technical Advisory team member will follow up:
Meet Your GS PlantOptics Technical Advisory Team
Matt Schulteis
Director, Technical Services
Joshua Andrade
Sr. Technical Support Engineer
Certified Support Provider
- Application Server
- EAM
- Historian
- Indusoft
- AVEVA Edge
- InTouch HMI
- InTouch OMI
- MES
- Mobile Operator Rounds
Michael Furst
Technical Support Engineer
Certified Support Provider
- Application Server
- Historian
- AVEVA Edge
- InTouch HMI
- InTouch OMI
- MES
- Teamwork
Sam Soens
Technical Support Engineer
Certified Support Provider
- Application Server
- AVEVA Edge
- Device Integration
- InTouch HMI
Dale Nguyen
Sr. Application Consultant
Certified Support Provider
- Application Server
- Historian
- InTouch HMI
- InTouch OMI
- Teamwork